The nation that will insist upon drawing a broad line of distinction between the fighting man and the thinking man is liable to find its fighting done by fools and its thinking by cowards.
-- Sir William Francis Butler
This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives--and how to avoid them.